Continuum Care

Warranty and service

Basic guarantee for the complex is 1 year. Service “Continuum Care” as a gift for 1 year at purchase of Habilect complex.

Supervision installation and initial training are provided by Habilect specialists or representatives of the partner in your region. Please make sure that the engineers and training specialists who visited you have the necessary licenses and certificates, including the Habilect certificates. 

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"Habilect has great potential as a virtual reality system, cognitive rehabilitation technology, budget alternative to video motion analysis systems, stabilometry."
Research Center of Neurology
Moscow, Russia

Service advantages

Annually updated subscription for clinical complexes allows getting a number of advantages for the period of subscription duration

  • Extension of warranty
  • All licenses for all Habilect systems
  • Updates of all systems and equipment (if the serial equipment of the complex is changed, both when replacing it with newer equipment variants and when adding new system elements)
  • New course templates by diseases
  • New versions of reports, exercises, games
  • Distant rehabilitation (patient systems will be able to connect to the clinical complexes and doctor's workplace)
  • Technical support directly from the manufacturer
  • Master classes recordings
  • Cloud backup data storage
  • Access to Habilect Academy

Updates

Every quarter we release an update package, which is installed automatically or will contact you in advance and agree on a convenient time for updating by our specialists (online or at a visit). Up-to-date system versions:

  • H.Clinic 3.7
  • H.MotionLAB 2.6
  • H.Diagnostic 1.0
  • H.Doc 3.7
  • H.Patient 3.7
  • System Manager 2.0
"All the children gladly went to all the procedures and wanted to continue more. In general, we are very satisfied with this system, we did not have any problems"
Almazov National Medical Research Centre
Saint Petersburg, Russia
"Thank you for your reliable partnership, trust and understanding, competence and professionalism"
Federal Scientific Center of Rehabilitation named after G.A. Albrecht
Saint Petersburg, Russia

Habilect Academy

It is important for us that you use all the features of our systems. Therefore, in addition to face-to-face training with our specialists or partners, we provide all customers with access to the online Academy. Academy courses are divided into levels of difficulty, upon completion of which you will receive certificates of successful completion of training. 

Academy students are also the first to receive new materials of the applicability of our systems, master class recordings and other benefits. 

Academy

We provide the best service for our customers, partners and friends

If something went wrong, please contact us, we will solve the problem and make sure it does not happen again.

Contacts